Privacy Policy

Asofiwe Digital Vignette Services GmbH ("our site", "this service", "our online platform") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our services, which include digital vignette guidance for Austrian motorways, route compliance checks, toll category advisory, vignette setup assistance, and related travel preparation. We are an E-mobility and transport compliance services provider. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

• Personal Information You Provide Directly: This includes information you give us when you register for an account, use our services, subscribe to our newsletters, or contact us. Examples include your name, email address, phone number, vehicle details (e.g., license plate, vehicle type, country of registration), payment information (processed securely by third-party payment processors), and any other information you choose to provide related to vignette setup assistance or customer support.
• Information Collected Automatically: When you access and use our site, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and clickstream data. This data helps us understand how our site is used and to improve its functionality.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide and improve our services:

• To provide and maintain our service, including digital vignette guidance, route compliance checks, and toll category advisory.
• To process your requests and manage your accounts.
• To communicate with you, including responding to inquiries via email and phone, providing updates on Austrian vignette regulations, and assisting with customer support for vignette validity periods and vehicle classes.
• To improve our services, understand user trends, and develop new features, such as tailored travel preparation checklists.
• To ensure the security of our site and prevent fraudulent activities.
• To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Asofiwe Digital Vignette Services GmbH

34 Theresienthal Street, 2nd Floor

Wels, Upper Austria, 4600

Austria